Exercise 7 - Adding a timer to the process

Goal

The goal of this exercise is to enrich the first version of the leave request process diagram with a timer on the validation task.

This timer will automatically send a reminder to the validator if he doesn't perform the task on time, without interrupting the process.

Instructions overview

Duplicate the process diagram from the previous exercise to create a 3.2.0 version

Add a non-interrupting boundary timer on the task Validate request. The timer duration is set to 5 seconds.

Add a service task named Send validation reminder and an end event named End - Reminder sent.

Add an email connector on the Send validation reminder service task. It will send a reminder email to the validator.

Step by step instructions

1. Add a non-interruptive boundary timer to the task Validate request:

   • Click on the task Validate request
   • In the tool box, add a boundary event
     
   • Select the non-interrupting timer event in the list. It will be automatically added to the task.

2. Create a service task named Send validation reminder after the boundary event by dragging and dropping the task from the event to the lane.

3. Add an end event named End - reminder sent next to the newly added service task.

4. Configure the timer event:

   • Select the boundary timer event
   • Navigate to the General / General tab
   • Add the name of the timer Send reminder after 5s
   • Set the timer condition by clicking on Edit
   • In the editor, select Duration to set the timer condition and put 5 in the field Seconds (A)
   • Click on Generate duration expression (B)
   • Click on Finish The timer condition is automatically generated and must appear in the tab General

5. Add an email connector on the Send validation reminder task:

   • Select the task Notify request approved
   • Navigate to the Execution / Connectors in tab
   • Select the existing email connector sendRequestApprovedEmail
   • Click on Move/Copy...
   • In the editor, select the action to perform Copy and the service task Send Validation Reminder
   • Click on Finish
     1.Configure the email connector on the Send validation reminder task:
   • Select the task Send validation reminder
   • Navigate to the Execution / Connectors in tab
   • Select the email connector and click on Edit
   • Update the name to sendReminderEmail
   • Click on Next
   • Do not change the parameters
   • Move to the Email addressee configuration page
   • Keep hr@acme.com in the From field
   • Use the pencil icon to edit the expression of the To field
   • Name the script getValidatorEmail
   • In the script editor, enter the following script:

   def processApi = apiAccessor.getProcessAPI();
   def identityApi = apiAccessor.getIdentityAPI();
   
   //Get the TaskInstance
   def humanTaskInstance = processApi.getHumanTaskInstances(processInstanceId, "Validate request", 0, 1).get(0);
   
   //Get the user id assigned to the task review request
   def reviewRequestAssignedId = humanTaskInstance.getAssigneeId();
   
   //Get the review request email
   String reviewRequestAssignedEmail = "";
   
   if(reviewRequestAssignedId >0){
      reviewRequestAssignedEmail = identityApi.getUserContactData(reviewRequestAssignedId, false).getEmail();
   }
   
   else{
      reviewRequestAssignedEmail = "william.jobs@acme.com"
   }
   
   return reviewRequestAssignedEmail;

   • Move to the next page
   • Set A pending request is waiting for approval as the subject
   • Click on Finish

6. Run the process to test it:

   • Make sure FakeSMTP server is still running.
   • Click on Run and instantiate a new case
   • After 5 seconds, check FakeSMTP box. An email has been sent.

Next exercise: adding constraints to a contract